Privacy Policy

Last updated: August 31, 2026

TapSave ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and safeguard information when you use the TapSave iOS application.

1. Information We Collect

We collect the following types of information:

• Account identifiers: A randomly generated anonymous account ID is created on first launch. If you choose Sign in with Apple, we receive an Apple user identifier and, when Apple provides them, your name and email address.
• Country / region: A country or region code derived from your device locale helps us understand regional demand. TapSave does not request GPS or precise location.
• Audio and subtitle content: TapSave extracts audio from media on your device and temporarily uploads that audio to provide speech recognition, translation, and AI content features. Resulting transcripts, translations, chapters, and highlights may be retained with your account so you can access them in the app.
• Source links and import metadata: When you ask TapSave to process a supported public link, the link, platform, result status, timing, and limited media metadata may be retained to deliver the feature, diagnose failures, prevent abuse, and improve reliability.
• Usage and diagnostic data: We record app interactions, task and download outcomes, app version, operating system version, device model, and technical diagnostics. If you submit feedback, the text you enter and recent warning/error logs are sent with your confirmation.
• Purchase history: We retain product, transaction, subscription status, and quota information needed to provide purchases. Apple handles payment details; we do not receive your payment-card information.

2. How We Use Your Information

• To authenticate accounts and provide link import, downloading, subtitle, translation, and AI features
• To manage subscriptions, restore purchases, and enforce service quotas
• To monitor service availability, diagnose failures, prevent abuse, and improve performance
• To understand aggregate product usage and regional demand
• To respond to feedback and customer-support requests

We do not use your information for advertising purposes, and we do not sell or share your personal data with third parties for marketing.

3. Third-Party Services

We use the following service providers to operate TapSave:

• Apple Sign In: Optional authentication provided by Apple Inc. Governed by Apple's Privacy Policy.
• Alibaba Cloud (Aliyun): Cloud storage and computing services used for temporary audio processing. Data is processed in the Hong Kong region.
• DashScope (Alibaba): AI speech recognition and translation services. Audio data is transmitted securely and deleted after processing.
• RapidAPI providers: Selected parsing providers receive a supported public source link when needed to resolve downloadable media. They do not receive your Apple name or email from TapSave.
• Apple StoreKit: In-app purchase processing. Payment information is handled entirely by Apple and is never seen or stored by us.

4. Data Retention

Temporary audio objects are deleted after processing completes or fails. Subtitle and AI results, account and purchase records, source-link records, usage events, and diagnostics are retained as needed to provide the service and maintain its reliability, and are deleted when you delete your TapSave account. Media files saved in TapSave remain on your device until you delete them locally.

5. Children's Privacy

TapSave is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

6. Your Rights

You can permanently delete your account inside TapSave from the Profile page by choosing Delete Account. This immediately deletes the account and its linked server-side data and invalidates the old authentication token. For safety, account deletion does not delete media stored locally on your device; you remain in control of those files through TapSave and the Files app. You may also contact us with privacy questions or requests.

7. Security

We implement industry-standard security measures to protect your data, including encrypted transmission (HTTPS) and secure server infrastructure. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

rich0012@foxmail.com